Privacy Policy
Last updated: April 16, 2025
At PackWo LLC, we are committed to protecting your privacy. This Privacy Policy applies to our website https://packwo.com/, and it governs our data collection, processing, and usage practices. It also describes your choices regarding the use, access, and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use our website.
As used in this Privacy Policy, “PackWo,” “us,” and “we” refer to PackWo LLC. “Website” refers to PackWo’s website, https://packwo.com/, and “Products” refers to PackWo’s products, applications, and services, in whatever format they may be offered now or in the future.
1. What do we do with your information?
When you purchase something from PackWo, we collect the personal and business information you give us, such as your name, business name, address, email address, and phone number.
When you visit our website, we automatically receive your internet protocol (IP) address and other basic information about your browser, operating system, and device, which helps us provide better support and improve your experience with PackWo’s products. With your consent, we may also send you emails about our products, services, and other updates.
We will never sell your personal information to any third party.
2. Consent, Permissions, Disclosures
When you provide us with your personal or business information to complete a transaction, get a quote, verify or charge your credit/debit card, place an order, or arrange for delivery, you are giving us consent to collect, store, and use that information for your benefit and/or to improve our services and offerings.
We post customer testimonials and comments on our website, which may contain personal information. We obtain each customer’s consent via email prior to posting their name and testimonial. We will also ask for your direct consent if we are requesting your personal or business information for any other purpose.
At any time, you can withdraw your consent for PackWo’s continued collection, use, or disclosure of your information by contacting us at woden@packwu.com. PackWo reserves the right to retain any information previously collected for the purposes of completing any orders or resolving any disputes, as well as for aggregated data analytics.
3. Payment
When you make a purchase on the website, any credit card information you provide as part of your payment information is collected and processed directly by our payment processor Stripe through their Stripe Checkout service. We never receive or store your full credit card information. Stripe commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry-standard security. Stripe may use your payment information in accordance with their own privacy policy here: https://stripe.com/us/checkout/legal.
4. Third-party Services
The third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand how your personal and business information will be handled.
Once you leave PackWo.com’s domain or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or PackWo’s Terms of Service. PackWo will not be responsible for the privacy practices of other sites and we cannot guarantee the security of your personal information when using such third-party sites.
5. Security
In order to protect your information, we take reasonable precautions to ensure protection against loss, misuse, disclosure, and alteration. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or to do their jobs. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology.
Credit/debit card information and banking information for payments that you input as part of your checkout process are transmitted directly to our secure merchant processor using their best practices and security. PackWo does not keep or have access to full credit/debit card numbers or bank account identification for processing during online checkout or at any other time.
6. Changes to this Privacy Policy
We may periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.
While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.
In the event that PackWo is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide products and services to you.
7. Questions and Contact
If you would like to access, amend, or delete any personal information we have about you, lodge a complaint, or simply want more information about our Privacy Policy, please contact us at:
Woden Wu
Email: woden@packwu.com