FAQs

We accept bank wire transfers and support a deposit + balance payment model.
Flexible payment arrangements can be discussed based on your order.

Yes, we’re a direct factory based in Foshan, Guangdong, China.
We support online factory inspections, so you can see our process firsthand.
Our team carefully controls color accuracy during printing with multiple adjustments and checks.
Every order is thoroughly inspected before shipping to ensure it meets our quality standards.

Yes, we can provide samples. You’ll just need to cover the international shipping cost. For custom samples, we require a deposit before production and delivery. However, once you place a full order, the sample cost will be fully refunded.

Absolutely! Just send us your design files in AI, PDF, or PSD format along with the correct dimensions.
We’ll take care of the rest and turn your design into real.

Absolutely! We can adjust the packaging size and design to fit each product in your line, so everything looks like a complete, professional set.

Yes, no problem! At Packwo, our design team can help create packaging that fits your brand and makes your products look more professional and eye-catching.

After we discuss your requirements, we will create a digital sample for your confirmation before starting production.
If you already have a finished product sample, it’s best to send it to us. We will match the colors based on your sample to ensure better accuracy in printing.

Color variation during printing is normal in the industry and can be influenced by several factors:

1. Human perception – Different people see colors slightly differently.
2. Paper differences – Paper from different batches may react to temperature and humidity, causing slight changes in how colors appear.
3. Finishing process – Most papers are coated with a film, and different types of lamination can affect the final color look.

The minimum budget to start is around $350, based on basic paper box packaging.
This includes printing, lamination, and gluing.
Luxury gift boxes are not included at this price. If you’re just getting started, this is a great entry point for custom packaging.

Yes, we offer eco-friendly packaging options including FSC-certified paper, recycled materials, and biodegradable molded pulp. We’re committed to helping your brand go greener.

Of course! Just send us the type of packaging you have in mind, and we’ll help design it for you.
We also have FSC certification, so we can offer eco-friendly materials to help you build a sustainable and premium brand image.

Yes, absolutely. Just provide us with your forwarder’s contact information or the booking details. We’ll coordinate the shipment and prepare all necessary documents such as the packing list and customs declaration.

Shipping costs depend on the destination, shipping method (air or sea), and the size and weight of the goods. We’ll provide a detailed shipping estimate when we send your quote.